Frequently Asked Questions

Everything you need to know about shopping with LDB Duel.

What is the typical shipping timeframe for LDB Duel orders?

Standard domestic shipping usually takes 3-5 business days. For international orders, please allow 7-14 business days depending on your location and local customs processing.

How can I return or exchange an item?

We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or size exchange.

What payment methods do you accept?

LDB Duel accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and flexible 'Buy Now, Pay Later' options via Klarna and Afterpay.

How do I ensure I'm ordering the correct size?

Each product page features a detailed 'Size Guide' with specific measurements. We recommend comparing these measurements against a similar garment you already own for the perfect fit.

Are your materials sustainably sourced?

We are committed to ethical fashion. LDB Duel partners with manufacturers that prioritize sustainable fabrics and fair labor practices to ensure high-quality, conscious apparel.

Can I track my order in real-time?

Yes. Once your order ships, you will receive a confirmation email containing a tracking number and a link to our tracking page where you can monitor your package's progress.